Testimonials

Gary M. Austin, CEO, OneCare, LLC 

Performance Management is one of the most powerful and important books ever written for making businesses and the people in them work better. After reading the book I attended a week long class ADI offers for executives that utilizes this book.

The class was one of the most profound experiences of my professional career. I saw first-hand that there really are laws of behavior and that behavior can be changed. How you change behavior is not intuitive or common sense, it is a science, and when you apply the laws of behavior correctly they work! If all organizations, both public and private, large and small would apply the laws of behavior and the principles in this book in all their operations, the world would work better. OneCare will be working closely with ADI and applying the principles in this book in all we do. 

Peter Bemski, Chair, MBA & MS in Org. Leadership Programs, Regis University >

Among the millions of articles and books on Leadership and Management, there is only one that I know of that presents a scientific method that actually works.That book is Performance Management: Changing Behavior that Drives Organizational Performance. The book introduces an applied and effective approach to bringing out the best in people and the organizations in which they work. In our Master of Science in Organization Leadership program it is the required text in students’ first course and the concepts presented in that book are revisited in later courses. The perspective students gain makes a difference to them in everything they do. I recommend that everyone in leadership and management become familiar with it.

Heather M. McGee, Ph.D., Chair Graduate Program in Industrial Organizational Psychology, Western Michigan University >

I have used Performance Management as the primary reading in my undergraduate organizational psychology course for over 10 years. This class serves both psychology majors and non-majors. Most of my students have had only an Introduction to Psychology course. Some of them have had Organizational Communications and/or Business courses. Very few have had any courses in Behavior Analysis. The students in this class major in Nursing, Spanish, Occupational Therapy, English, Business, Psychology, Sociology, and more. Performance Management (the book and the science) has been very well received by all of these students and will continue to be my go-to source for a quality introduction to behavioral science applied to organizational settings.

Richard S. Gold, Executive Vice President, M&T Bank >

Kindly keep all of the best-sellers and fads that claim to have cracked the code on effective management. Performance Management is the ultimate guide for managers who seek to understand why people do what they do and how to use that understanding to build high-performing work environments. I not only teach from this text, but I rely on it on the job to help me bring out the very best in my employees.

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